Policies

Shipping Policy

Shipping & Delivery

All orders are processed and shipped from Canada. Please allow 1-5 business days for your order to be processed and shipped. All orders are shipped by Canada Post Expedited service.

Return Policy

Returns, Exchanges & Cancellations

We do not accept returns or exchanges due to the personalized nature of our products. Cancellations are accepted if you cancel within 2 hours of submitting your order.

Orders Damaged In Transit

While we try our best to ensure you order arrives in pristine condition, breakages can happen. If you order arrives damaged, please contact us within 3 days of delivery so we can work to rectify the situation. Kindly reference your order number and include photos when you contact us.

Returned Orders

Kiddo & Me is not responsible for charges to replace orders if an incorrect address is entered during the order process. Please ensure your information is correct before submitting your order.

Privacy Policy